Refund policy

1. Introduction

 

At Luba Libations, Inc., we strive to ensure complete satisfaction of our customers. If for any reason you are not entirely satisfied, we’re here to help.

 

2. Refunds

 

Once we receive your item, we will inspect it and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

3. Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

4. Non-Refundable items

 

Please note that for health and safety reasons, certain items cannot be returned, including:

 

  • Opened or used products
  • Gift cards
  • Sale items

 

5. Contact Us

 

If you have any questions on how to return your item to us, contact us at cheers@drinkluba.com

 

This document was last updated on [Date].